|
Sunday, November 27
|
6 p.m. |
Olfactory Testing – First come, first serve |
|
6:30 p.m. |
Registration |
|
7 p.m. |
Round Table Discussion
|
Monday, November 28
|
7 a.m. |
Olfactory Testing – First come, first serve |
|
8 a.m. |
Coffee and Registration |
|
8:15 a.m. |
Conflict Resolution/Hostile customers |
|
9:45 a.m. |
Coffee Break |
|
10 a.m. |
What’s New Session |
|
11:15 a.m. |
Ray Purdy, Q & A |
|
12 p.m. |
Lunch |
|
1 p.m. |
Levi Stanford |
|
2 p.m. |
Open Discussion |
|
2:30 p.m. |
Adjournment |